⁉️General Questions

1. Where to find Game ID, How to use the code, How to change Nickname?

• Game ID: Go to Settings - Upper Part of the menu (White Rectangle Part)

• Code: Go to Settings - Enter Promotion Code

• Nickname Change:

  • The first change is free. After that, it will cost Cosmo.

  • Nicknames can be changed once every 24 hours.

  • ⚠️ Inappropriate nicknames may result in restrictions without prior notice.

2. Do you support other languages?

• Yes we support 14 Languages. Slime Miner offers support for over 14 languages, and all characters' voices are fully dubbed in these languages! Dive into the adventure and enjoy immersive gameplay in your preferred language! 🌎🎮

3. What is Cosmo? Do you have in-game items for purchase?

Cosmo is the essential in-game currency used for various upgrades and purchases. Spend it wisely in the Research Lab, unlock Drone slots, summon Neo SLs, and buy extra buffs in our store!

Yes, you can find Cosmo Items available for purchase! 💎✨

4. What is Slime Points?

Slime Points are an in-game currency earned by players in Slime Miner through gameplay activities, primarily digging deeper into the mine. These points serve as a key metric for earning SLIME tokens and are directly tied to the Tier system within the game.

5. Content Unlock Depth Guide

• Discover new features as you dig deeper into the mines! Keep digging — the deeper you go, the more powerful your adventure becomes!

  Depth	Unlocks
  11 km	🛒 Store – Purchase items and power-ups
  16 km	🛡️ Mercenary SL – Deploy mercenaries for support, Invasion
  21 km	🔬 Laboratory – Upgrade and manage your skills
  21 km	🤺 Dimensional Expedtion - Fight with your Mercenary SLs
  26 km	💎 NeoSL – Unlock powerful Neo Slime
  31 km	💱 Exchange – Trade resources and items
  41 km	🚁 Drone – Check your Drone Boxes
  101 km	🦖 Excavation Unlock
  151 km	🏰 Guild System – Join or create a guild

6. Payment Issue?

If your purchase gets interrupted, you can now restore it through [Game Access] or [Shop > Pending Product Check].

7. Need More Support?

• Support https://t.me/slimeminerunion/656

• Further Assistance: Mail to [e-mail]

  • If you encounter an issue, please use the following template and mail to [e-mail]

    • [ How to Report an Issue ]

  1️⃣ Game ID:

  2️⃣ Issue Description:

  3️⃣ Screenshot (Image/Video): 📷

  💡 Note:

  • For minor issues like coupon codes or network errors, feel free to ask in our Support channel directly.

  • For game bugs or more significant issues, ensure you use the above template and report it to our CS Mail.